Data Protection

EU GDPR

Compliance with the legal information requirements pursuant to the European General Data Protection Regulation (EU GDPR)

We are hereby informing you about the type, scope and purpose of data collection and use of your personal data. The person responsible for data processing is: Morandell GmbH, St. Josef am See 57, 39052 Kaltern, in the person of the legal representative: Leander Morandell, who may be contact by the following means: tel. +39 0471 962 222 + E-Mail: info@schlosshotel.it

Pursuant to Art. 13 of the European General Data Protection Regulation, we process the following data:

• your basic data (first name, surname, address, telephone, email, date of birth, place of birth, language etc.)
• data contained in your travel documents and identity cards
• data on payments you have made, EC cards, credit cards and bank cards you hold
• the period of stay you have requested as well as your preferences associated with your stay

The data are saved, processed and, inasfar as prescribed by law, passed on to third parties (e.g. public authorities, tourist boards etc.) for the purpose of providing our services.

Your data are not passed on to third countries.

Should you refuse to release basic data, travel document data and bank data, it will not be possible to fulfil the contractual obligations and accommodate you at our establishment.

We do not apply profiling and automated decisions.

The legal basis for data processing is the following:

• the fulfillment of our pre-contractual and contractual duties towards you
• your provided consent
• legal, contractual or other legitimate duties on our part (e.g. documentation regulations and duties concerning accounting, tax and customs law, contracts, registration, or legal disputes)
• our authorised interests (e.g. improving our customer service, also when it comes to direct marketing or our perceived legal interests).

The duration that data are saved is calculated according to the duration of our business relationhip, the consent provided by you, as well as our duties regarding data storage and legal requirements.

You can ask for your personal data saved by us to be disclosed free of charge at any time. As the party concerned, you can also exercise the right to withdrawal, disclosure, deletion, rectification, restriction and transfer of your personal data, as long as no obligation to store them on our part opposes that right. On exercising your right to withdrawal, all of your data will be irreversibly deleted, as long as no overriding legal requirements are breached.

For further information on your rights as the concerned party, please contact us at info@schlosshotel.it.
We will be happy to help you. The supervisory authority “Garante per la protezione dei dati personali“ is responsible for complaints: Piazza di Monte Citorio n. 121 00186 ROMA, fax: (+39) 06.69677.3785, telephone: (+39) 06.696771, email: garante@gpdp.it.

Cookies

A cookie is a small file of letters and numbers downloaded on to your computer when you access certain websites. Cookies allow a website to recognise a user’s computer. Cookies themselves do not require personal information to be useful and, in most cases, do not personally identify internet users.

Cookies may be used for behavioral advertising to create profiles about the surfing behavior of users.

• More information about cookies on Wikipedia
• A guide to cookies on the side of the "Garante per la Protezione dei dati personali"

This website uses technical cookies for navigation, function and improving performance of the site and allow third party cookies. These third-party cookies could be technical cookies and profiling cookies for statistics and for data collection in order to send the user advertising messages, which interest him (cookies for marketing and retargeting purposes).

Users can disable cookies.

Attention, if you choose to disable or reject cookies, you may not have access to some parts of the site.

To turn off or decline cookies consult these links:

To disable cookies in the most common browsers:

• Mozilla Firefox
• Windows Internet Explorer
• Google Chrome
• Opera
• Apple Safari

Third parties providing services for this website and their information pages about their handling of data protection, cookies, storage of data etc.:

• Google Analytics
• Google Maps
• Open Street Map
• Geoportal South Tyrol
• Weather Autonome Provinz Bozen

More information on how you can deactivated and / or deleted third-party cookies you can found on the website of the European Interactive Digital Advertising Alliance: www.youronlinechoices.eu.

Logfiles

Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer. The following data are collected here:

• Information about the browser type and version used
• The operating system of the user
• The Internet service provider of the user
• The IP address of the user
• Date and time of access
• Websites from which the system of the user comes to our website
• Websites that are accessed by the user's system through our website

Storage in log files is done to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

For these purposes the processing of this data is our legitimate interest in according to Art. 6 para. 1 sentence 1 lit. f. GDPR.

The data will be deleted as soon as it is no longer necessary for the purpose of its collection.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en

Newsletter

You have the option to subscribe to our newsletter through our website. For this we will need your email address, first name, surname and your declaration of consent for receiving the newsletter. In order to provide you with targeted information, we also collect and process information provided voluntarily with regard to fields of interests, address, date of birth and additional fields if applicable. As soon as you have completed subscription to the newsletter, we will send you a confirmation email with a link for confirming the subscription. Your subscription can be cancelled any time by clicking on the cancellation link in the respective newsletter.